Independence Made Simple with Direct Payments
Take control of your communication with flexible funding from your local council. Direct Payments let you choose SignWow to access interpreters whenever you need them, whether it’s for personal calls, appointments or social events, giving you greater independence and confidence every day.
How Direct Payments Offers You Flexibility.
Your choice, your support, your independence.
Choose the support you need, when you need it, with the freedom to access interpreters for everyday life and personal independence.
Direct Payment Benefits
Enjoy flexible access to interpreters anytime and anywhere through remote connections, giving you the freedom to manage personal matters like phone calls or appointments without relying on family or friends. Direct Payments also cover personal and social interpreting needs such as doctor visits or community events, which are not included under Access to Work. With a Video Relay Service platform, you can connect instantly with on-demand interpreters and avoid the delays that come with booking in-person services.
How We Can Help You
Our dedicated customer support team is here to guide you through every step of applying for Direct Payments. We can help you complete the forms, explain the process in simple terms, and make sure you have everything you need to get started with confidence.
Direct Payments not for you?
We have other ways to support you.
If you feel that Direct Payments isn’t right for you, we offer other packages designed to meet a range of needs from interpreting and translation to more flexible solutions.
Contact Customer Support Team
Video Call
Call Customer Service Team
via the SignWow app
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on 07822 002632
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Talk to our Customer Service Team
9am to 5pm
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Frequently Asked Questions
If you have any questions, please don't hesitate to contact us.