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Independence Made Simple with Direct Payments

Take control of your communication with flexible funding from your local council. Direct Payments let you choose SignWow to access interpreters whenever you need them, whether it’s for personal calls, appointments or social events, giving you greater independence and confidence every day.

How Direct Payments Offers You Flexibility.

Your choice, your support, your independence.

Choose the support you need, when you need it, with the freedom to access interpreters for everyday life and personal independence.

Direct Payment Benefits

Enjoy flexible access to interpreters anytime and anywhere through remote connections, giving you the freedom to manage personal matters like phone calls or appointments without relying on family or friends. Direct Payments also cover personal and social interpreting needs such as doctor visits or community events, which are not included under Access to Work. With a Video Relay Service platform, you can connect instantly with on-demand interpreters and avoid the delays that come with booking in-person services.

How We Can Help You

Our dedicated customer support team is here to guide you through every step of applying for Direct Payments. We can help you complete the forms, explain the process in simple terms, and make sure you have everything you need to get started with confidence.

Direct Payments not for you?

We have other ways to support you.

If you feel that Direct Payments isn’t right for you, we offer other packages designed to meet a range of needs from interpreting and translation to more flexible solutions.

Contact Customer Support Team

Video Call

Call Customer Service Team

via the SignWow app

Whatsapp

Contact us via whatsapp

on 07822 002632

Live Chat

Talk to our Customer Service Team

9am to 5pm

What You Need to Use SignWow

Devices

Windows PC or Mac
iOS / Android (mobile app)
SignWow Web

Webcam

They can be plugged in or built in.

Internet Connection

3G, 4G, 5G mobile network
Plug in Broadband or ethernet WiFi

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Loved by our Deaf community, their stories.

Frequently Asked Questions

If you have any questions, please don't hesitate to contact us.